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U.S. probes outage of CenturyLink 911 emergency call service

December 28, 2018 3:53 PM
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WASHINGTON (Reuters) - The U.S. Federal Communications Commission is investigating a nationwide CenturyLink Inc outage that has affected service on 911 emergency phone calls across the country, agency chairman Ajit Pai said on Friday.

“The CenturyLink service outage is ... completely unacceptable, and its breadth and duration are particularly troubling,” Pai said in a statement. “I’ve directed the Public Safety and Homeland Security Bureau to immediately launch an investigation into the cause and impact of this outage.”

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