Zeroing in on the 'Work' in 'Work-Life Balance'

January 17, 2015 3:51 PM

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In the quest to help employees attain "work-life balance," efforts often focus only on one half of that equation (life), ignoring the other half (work). Certainly it is worthwhile to create flexible work arrangements and ways for employees to carve out time away from work -- something the Boston Consulting Group has done for years. But our firm has also developed a more comprehensive approach to ensuring work-life balance, one that not only protects an employee's personal time but also aims to maximize the rewards from the work itself.

The program is called PTO, which stands for Predictability, Teaming and Open Communication. It was kicked off nearly 10 years ago in partnership with Harvard Business School Professor Leslie Perlow. For over a year, Professor Perlow and her team of trained ethnographers studied BCG, shadowing projec...

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