Standing in line: A simple action that you can't possibly screw up, right? Wrong. It's surprising how easily an orderly line can descend into chaos. (Look no further than the crowds at Black Friday sales.) We spoke to Faye de Muyshondt, founder of the etiquette training group socialsklz and author of the book "socialsklz:-) For Success" for a refresher in manners. From cutters to close talkers, here's how to deal with everything a queue can throw your way.
de Muyshondt: I’d say to talk loudly on a mobile device and then worse, to not have a decision ready or wallet prepared when the time comes for ordering and payment.