VA rule changes eliminated thousands of veterans from waiting lists

June 22, 2014 10:29 PM

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VA rule changes eliminated thousands of veterans from waiting lists

The computer scheduling program created in 2002 was supposed to allow the Department of Veterans Affairs to identify veterans who had waited the longest for medical care.

Officials called it the Electronic Wait List, or EWL. VA employees were told to put new patients with severe medical disabilities linked to their military service on the list after they had waited more than 30 days for an appointment. That way, these veterans could be identified for faster medical c...

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