VA head apologizes for problems, sees progress at Dorn

July 10, 2014 3:44 AM

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VA head apologizes for problems, sees progress at Dorn

Acting Secretary of Veterans Affairs Sloan Gibson apologized for past problems at Dorn VA Medical Center that he characterized as “absolutely unacceptable,” but he also said Wednesday that recent changes in personnel and processes have allowed the Columbia facility to begin turning the corner.

Gibson was referring to a 2012 gastroenterology consultations backlog of 4,000 cases at Dorn that has been linked to 52 cases of cancer and at least six deaths. Gibson’s focus in his first few weeks in the position have been on rooting out and fixing problems with extended wait times and bureaucrati...

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