Top Cruise Lines by Customer Satisfaction

July 1, 2013 4:46 PM

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Top Cruise Lines by Customer Satisfaction

Despite this year's highly publicized problems on the high seas, cruising remains a popular way to vacation. And most cruisers -- four out of five -- report overall satisfaction with their cruise vacation, according to the JD Powers 2013 Cruise Line Satisfaction Report.

Disney Cruise Line ranks highest in customer satisfaction with a score of 871 (on a 1,000-point scale), significantly higher than the report average of 824, and performs particularly well in the entertainment and food factors, according to the report. Royal Caribbean International ranks second with ...

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