Time Warner Cable Offers One-Hour Appointment Windows For Cable Set-Up

May 31, 2013 9:33 PM

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Time Warner Cable Offers One-Hour Appointment Windows For Cable Set-Up

No one enjoys waiting around for a service, whether it's pizza delivery, the arrival of new furniture or an appointment with the cable guy. For that last one, customers are usually given a four-hour window, which is a long time for a population that prefers things to happen in a New York minute.

"Especially during the work week, that's a long time to hang out or arrange to have someone there," one New Yorker says.

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