Victims of tax-refund identity theft have a nightmare on their hands — a long-term nightmare. A government audit found that it takes an average of 278 days for the IRS to resolve ID theft complaints and issue tax refunds. And that’s an improvement over the 312 days it took the last time an audit was performed.
Perhaps more maddening, auditors from the Treasury Inspector General for Tax Administration found that ID theft cases are shuttled around to an average of seven different case workers. And during 254 of the 278 days that taxpayers wait for their refunds, nothing happens to their cases. That’s down ...
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