How to Stop Annoying Behaviors and Handle Offensive People

November 19, 2014 12:14 PM

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With Festivus coming up next month, I'm starting my list of grievances. The woman who touched my baby's face at the grocery store. What a giver--she shared her germs without asking for anything in return. And the guy who parked in a space reserved for expecting mothers. Dude, a beer belly does not entitle you to claim that you're pregnant.

My favorite business author, Dan Pink, is on a mission to fix these kinds of problems. He's the host of a new show on National Geographic called Crowd Control, which uses social science to change some of the most irritating behaviors that we see in everyday life. After writing bestsellers like Drive...

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