Even when we do become more sensitive to the plight of others through expanding our awareness, we don't always respond by taking action to help in some practical way. A warm, caring smile can transmit a silent message of connection and kindness. Such a smile can be sent to the cashier who rings up our purchases, our child's teacher, the office clerk who greets us, the person collecting charitable donations, a passerby on the sidewalk, and our children, family, friends and partners.
We often get so wrapped up in our private worries and thoughts that we lose sight of what our facial expressions are conveying to others. On the way to school, a daughter of a friend of mine used to say to her mother, "Why are you angry, Mom?" Her mother would say, "Angry? I'm not angry. What made y...
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