Angry customers, protesters, even stock investors, routinely confuse Time Warner Cable with Time Warner Inc., separate companies since 2009
Around midnight six months ago, Time Warner Inc. TWX 0.99 % CEO Jeff Bewkes received an expletive-laden email from a consumer. The man railed against his shoddy cable service and failed attempts by technicians to fix it, including missed service windows and excessive hole-drilling in his house. He c...
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