Sir, Please Calm Down. You Need to Call Time Warner Cable

June 1, 2016 10:06 PM

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Sir, Please Calm Down. You Need to Call Time Warner Cable

Angry customers, protesters, even stock investors, routinely confuse Time Warner Cable with Time Warner Inc., separate companies since 2009

Around midnight six months ago, Time Warner Inc. TWX 0.99 % CEO Jeff Bewkes received an expletive-laden email from a consumer. The man railed against his shoddy cable service and failed attempts by technicians to fix it, including missed service windows and excessive hole-drilling in his house. He c...

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