Service for a Song | Stanley Hainsworth

August 28, 2014 6:50 PM

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Service for a Song | Stanley Hainsworth

Even in this service-driven world of ask and ye shall be given, the role of supplicant has never fit me well. But I needed to change an airline reservation. And that simple task would require me to forfeit some precious time dealing with details. Not my strong suit.

I dialed. And a pleasant voice answered. "Confirmation number, please?" I read aloud the magic six-digit combo and the voice on the other end evaporated into temporary oblivion. I pressed the speaker tab on my mobile, set it aside and settled in for what would most surely become an interlude of unpr...

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