If there's one word parents would say they use the most around their children, it's probably the word, "No." These two simple letters often spark a battle of the wills between parent and child, leaving at least one party crushed and frustrated in the aftermath. This is exactly what happens to Iowa parents Sankari and Keith when fielding requests from their 9-year-old son. But is there a different (easier) way to handle this type of situation than an all-out "no"?
This is what Sankari and Keith want to know when they Skype into "Oprah's Lifeclass" with clinical psychologist and parenting author Dr. Shefali Tsabary. Pointedly, Sankari asks Shefali how she can say "no" to her son without crushing his spirit -- and yes, Shefali says, it is possible.