Passport programs at hospitals facilitate patient-doctor communication

February 3, 2015 1:44 PM

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Passport programs at hospitals facilitate patient-doctor communication

A doctor comes to the patient’s hospital room with a clipboard, gives a brisk update on important points and then is gone, before the patient has a chance to digest the treatment plan or speak up about their own desires or concerns.

That all-too-common experience can leave hospital patients feeling powerless, intimidated and frustrated by the lack of opportunity to describe their needs or have a say in decisions about care. Some hospitals are turning to a document known as a “patient passport” to help bridge the communication g...

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