Mortgage complaint line brings attention to detail

March 26, 2015 11:42 PM

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Move over, Yelp. The federal government’s top consumer agency has just begun allowing mortgage borrowers to vent publicly — in full narrative detail — about the bad experiences they’ve had with financial institutions.

Say your mortgage servicing company keeps harassing you with phone calls about the timeliness of your payments, even though you consistently send them within the “grace period” specified in the mortgage documents.

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