Medical Expenses: Finding Your Way With a Patient Navigator

April 2, 2015 3:30 PM

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A medical emergency leaves you with tens of thousands of dollars in unpaid hospitals bill. Your health insurance company rejects coverage for an important medical test. An unexpected diagnosis requires you to find three new medical specialists.

In today's health care system, consumers are increasingly on their own when these complex -- and often costly -- medical problems arise. Primary care doctors once helped patients manage such situations, but many physicians now have 15 minutes or less for each appointment. It's in this high-pressure ...

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