Peter Drier, 37, signed a pile of consent forms before a surgery for herniated disks in his neck. Mr. Drier is a bank technology manager who had researched his insurance coverage. So when large bills started arriving, he knew a majority of the charges would be covered by insurance. What he wasn’t expecting was a $117,000 charge from a doctor he had not met before surgery.
Drier thought that he understood the terms of his coverage well and would have a certain amount of choice and negotiating power when it came to his medical bills. He couldn’t have been more wrong.