The Knickerbockers' 5-month-old son Noah had been awaiting a heart transplant for almost his entire life, so when a family friend offered to set up a GoFundMe page for him, they were grateful for the help.
"I went to check the dollar amount, and it told me that ... this page no longer exists," Rachel Knickerbocker told ABC News. "Then, you know, my stomach dropped. So what does that mean?"
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