The lessons from losing flight MH370

March 31, 2014 1:27 PM

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The lessons from losing flight MH370

Amid the heartbreak of the loss of Malaysia Airlines flight 370, there are important lessons for the aviation industry and governments about how to handle such a crisis and make aviation even safer.

Perhaps the most obvious lesson comes from the Malaysian government’s and Malaysia Airlines’ less than perfect handling of communications with the grieving families and with the media. Beginning with the failure of the flight to arrive in Beijing, Malaysia Airlines has struggled to meet the needs o...

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