Hawaiian Airlines ranks No. 2 in airline quality study released by Embry-Riddle, Wichita State

April 13, 2015 11:26 PM

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Hawaiian Airlines ranks No. 2 in airline quality study released by Embry-Riddle, Wichita State

Hawaiian Airlines was ranked second in the annual Airline Quality Rating Report released Monday by the Embry-Riddle Aeronautical University and Wichita State University.

The annual Airline Quality Rating Report compares performance among U.S. airlines and uses weighted averages and monthly performance data in several categories including on-time arrivals, involuntary denied boardings, mishandled baggage and a combination of 12 customer complaint categories.

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