Emotional Intelligence and Crisis: Does it Matter?

November 26, 2014 2:47 PM

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A mainstay of leadership is to handle crisis with aplomb and an effective resolution.

At times, the intention may be to lead through a dramatic predicament into order, but the leader may be masking or blunting his or her emotional state, which may impact the way he or she is perceived by employees. This leader may also be paying a higher price in physical health and emotional well-be...

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