Courageous Conversations: How Handle Difficult Conversations in the Workplace and in Our Personal Lives

January 12, 2015 7:06 PM

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We all face difficult conversations that need to be handled. And we all dread them. We can call those Courageous Conversations, because they oftentimes require so much courage to handle. On a personal level, this can be a conversation with your spouse, your parent, your sibling, or friend. In the work environment, this can be a much-dreaded conversation with your boss, with your colleague or with a client.

Whether at work or home, the implications and the concerns are quite similar both on the personal and on the professional level: to lose the recipient, to create hostility, detachment, loss of interest altogether, to have to deal with a highly emotional reaction that will be hard for us to manage, t...

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