Consumer Driven Healthcare Is One Answer, Not The Answer

October 28, 2014 4:13 PM

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The recent Ebola outbreak has led me think about how America can truly be an exceptional place for healthcare. As evidenced by nurse Nina Pham of Dallas, TX (recently declared Ebola free), we 'do' heroic care better than anyone. But let's say that you're seriously ill with an equally serious but less dramatic illness, i.e., you just had a heart attack. Then, things get strangely complicated because you're also expected to be your best (expert) advocate on what is likely one of the worst days of your life. Suddenly and while gravely ill, you - the consumer of care - are supposed to know just as much as a doctor - the provider of care - so that you can self-direct your own recovery.

Depending on your perspective, that's either Pollyannaish or delusional. Would you represent yourself in a lawsuit? Would you undergo an IRS audit without the help of an accountant? Assuming that the answer to both is 'no', it's logical to question why simply being sick qualifies you to best advocat...

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