Consumer Agency Moves to Assert Bank Customers’ Right to Sue

May 5, 2016 4:01 AM

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Consumer Agency Moves to Assert Bank Customers’ Right to Sue

What an Arbitration Clause Looks Like

Richard Cordray, director of the Consumer Financial Protection Bureau, pointed out what a major change his agency was poised to bring about. “Many banks and financial companies avoid accountability by putting arbitration clauses in their contracts that block groups of their customers from suing them...

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