Audit from 2012 found VA clinics had been warned ‘not to game the system’

June 22, 2014 5:02 PM

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Audit from 2012 found VA clinics had been warned ‘not to game the system’

Acting Veterans Affairs Secretary Sloan Gibson speaks during a news conference at the VA Medical Center in Washington, Wednesday, June 18, 2014. The Veterans Affairs Department (VA) release the results from its Nationwide Access Audit, along with facility level patient access data for all Veterans health facilities. (AP Photo/Jose Luis Magana)

A 2012 audit accused Department of Veterans Affairs clinical offices in Arizona, New Mexico and western Texas of routinely canceling appointments in blocks to manipulate wait times despite a nationwide directive from top VA officials “not to game the system.”

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