4 Steps to a Sincere Apology

February 10, 2015 9:10 PM

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4 Steps to a Sincere Apology

Ever have an apology leave you - well, even more angry or hurt? There actually are some rules on how to apologize -- rules that if followed, will have you back in good graces in no time.

My two friends Becky and Laura have an ongoing argument. It is the same one that pops up each and every time they argue, regardless of what the original argument was about. (Please note, these gals have been good friends for a long time, and thus have had the chance to have an argument or two over t...

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