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Lawsuit filed over L.L. Bean's 1-year limit on returns

February 14, 2018 5:26 PM
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An unhappy customer is suing L.L. Bean over its new return policy, claiming the company broke a vow to customers.

The lawsuit in federal court in Chicago contends customers bought items because of L.L. Bean's unlimited "satisfaction" guarantee. The lawsuit accuses L.L. Bean of breach of warranty.

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